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Your Privacy, Our Responsibility

MealBet Privacy Policy

This page transparently explains how we collect, use, and protect your personal data at MealBet. Your trust is our most valuable asset.

Last Updated: January 2026
Our Commitment

MealBet's 6 Pillars of Privacy Protection

We believe every user's data belongs to them. That's why the MealBet Privacy Policy is built on six core principles.

End-to-End Encryption

Every transaction and piece of personal data is protected with 256-bit SSL encryption. The MealBet Privacy Policy ensures that no third party can access your data.

Data Minimization Policy

We only collect information that is genuinely necessary to provide our services. We never request or store personal data that isn't needed.

No Sale of Data to Third Parties

MealBet never sells your personal data or shares it for marketing purposes. Our privacy policy makes no exceptions on this.

Full User Control

You can view, correct, or request deletion of your stored data at any time. You have full ownership and control over your personal information.

Transparent Cookie Policy

We are fully transparent about which cookies we use and why. You can disable non-essential cookies at any time.

Adherence to International Standards

MealBet complies with international data protection standards. Our systems are regularly audited by independent third-party security reviewers.

Table of Contents
Last Updated: January 2026

Please read this MealBet Privacy Policy document carefully. By using our platform, you agree to this policy. If you have any questions, please contact our support team.

1What Information We Collect

Under the MealBet Privacy Policy, we collect two types of data — information you provide directly, and information collected automatically while you use the platform. Details are outlined below.

Personal Identification Information:

  • Full name and date of birth (for age verification)
  • Email Address & Mobile Number
  • National ID or passport number (for KYC verification)
  • Home Address & PIN Code

Financial Information:

  • BKash, Nagad, or Rocket number (registered in your name only)
  • Deposit & Withdrawal History
  • Transaction date and amount

Technical Information:

  • Device type, operating system, and browser
  • IP Address & Approximate Location
  • Login time and session information
Important: Under the MealBet Privacy Policy, we never collect or store your full payment card number or bank password.

2How We Collect Data

Under the MealBet Privacy Policy, we collect your information through several methods. We are committed to keeping you informed about each of them.

Collection Methods What Data We Collect Purpose
Registration Form Full name, email address, phone number, date of birth Account Creation & Verification
KYC Verification National ID, proof of address Legal Compliance
Payment Processing Mobile banking number and transaction details Deposits & Withdrawals
Cookies & Trackers Browsing behavior, preferences, and session data Enhanced Experience
Customer Support Chat logs, complaint details Troubleshooting & Quality Improvement
Analytics Clicks, page views, session duration Improving Service Quality

3Purpose of Data Use

The MealBet Privacy Policy clearly defines that your data will only be used for specified purposes. We never use your information beyond what has been agreed upon.

  • Account Management: Creating, managing, and securing your profile.
  • Payment Processing: Processing deposits and withdrawals securely.
  • Identity Verification: Verifying age and identity in accordance with legal requirements.
  • Customer Support: Resolving your issues quickly and effectively.
  • Fraud Prevention: Detecting and preventing suspicious activity.
  • Service Improvement: Analyzed to improve the overall user experience.
  • Legal Compliance: Meeting regulatory authority requirements.
  • Relevant Notifications: Sending bonuses, promotions, and important updates.
Marketing Communications: You can opt out of promotional emails or SMS at any time. This will have no impact on your account.

4Data Storage & Security

Under the MealBet Privacy Policy, all your personal data is stored with the highest security measures in place. Our servers operate in line with international security standards.

  • SSL/TLS Encryption: 256-bit encryption is applied to all data transfers.
  • Firewall Protection: Advanced firewall systems block unauthorized access.
  • Two-Factor Authentication: An extra layer of security for accessing your account.
  • Regular Security Audits: Regular audits conducted by third-party security experts.
  • Restricted Access: Only authorized personnel have access to the information they need.
  • Backup Systems: Maintaining secure backups to protect against data loss.
In the event of a security breach, MealBet will notify affected users within the legally required timeframe and take immediate protective measures.

5Data Sharing with Third Parties

A core principle of the MealBet Privacy Policy is that we never sell your personal data. However, there are specific situations where limited information may need to be shared with trusted third parties.

  • Payment Processors: Necessary information is shared with payment partners such as bKash, Nagad, and Rocket to process transactions.
  • Identity Verification Service: Your information is shared with approved verification providers as part of the KYC process.
  • Legal Authorities: Information may be disclosed in response to legal obligations, court orders, or requests from government agencies.
  • Anti-Fraud Services: Specialist third-party firms are engaged to help identify suspicious activity.
  • Technology Infrastructure: Hosting and cloud service providers process data under specific data security agreements.
What we do not do: MealBet never sells or transfers your information to advertisers, data brokers, or unrelated third parties.

6Cookies & Tracking Technologies

As part of the MealBet Privacy Policy, we use cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device.

Cookies we use:

  • Essential Cookies: These are required to maintain your login session and ensure security. These cookies cannot be disabled.
  • Functional Cookies: Used to remember your language preference and other settings.
  • Analytics Cookies: Helps us understand which pages are most visited. This data is not personally identifiable.
  • Marketing Cookies: Used to show relevant offers. You can turn these off at any time.

You can block or delete non-essential cookies at any time through your browser settings. Keep in mind that disabling certain cookies may affect some platform features.

You can manage cookies in Chrome, Firefox, or Safari by going to the "Privacy & Security" section in your browser settings. Check your browser's help page for more details.

7Your Rights

The MealBet Privacy Policy gives you full control over your personal data. We ensure you can exercise the following rights at any time.

Right to Access

You can request to know what information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or incomplete information.

Right to Erasure

You can request deletion of your data under certain circumstances.

Right to Data Portability

You can request a copy of your data in a commonly used, portable format.

Right to Object

You can object to your data being used for specific purposes.

Right to Restrict Processing

You can request that data processing be restricted under certain circumstances.

To exercise these rights, contact our support team via live chat or email us at [email protected]. We will respond to your request within 30 business days.

8Children's Privacy

Under the MealBet Privacy Policy, our platform is strictly for users aged 18 and above. We never knowingly collect or store personal data from anyone under 18.

Age verification is carried out during registration. If we detect that a minor is using our platform, we will immediately disable the account and delete any data collected.

For Parents: If you believe your child has registered on MealBet, please contact our support team immediately. We will take prompt action.

9Data Retention Period

Under the MealBet Privacy Policy, we only retain your data for as long as necessary. Different types of information are subject to different retention periods.

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Obligations
Transaction History 7 years Financial Regulatory Requirements
KYC Documents 5 years after the end of the relationship Anti-Money Laundering Regulations
Support Chat Logs 2 years Improving Service Quality
Cookies & Session Data Up to 30 days User Experience
Analytics Data 14 months Service Analytics

Once the retention period expires, data is securely deleted or anonymized. If any data needs to be kept longer due to legal obligations, you will be notified.

10Policy Changes

The MealBet Privacy Policy may be updated from time to time. Changes may be made due to service updates, new legal requirements, or technical improvements.

  • If significant changes are made, we will notify you via email or a platform notification.
  • The effective date of the updated policy will always be shown at the top of this page.
  • Continued use of the platform after any changes indicates your acceptance of the updated policy.
  • For significant changes, we will endeavor to give at least 30 days' notice in advance.
Bookmark this page and check back regularly. Stay informed about how your privacy is protected.

11Contact

If you have any questions, concerns, or requests regarding the MealBet Privacy Policy, don't hesitate to reach out. Our dedicated privacy team is always ready to help.

Live Chat
24/7 Support Available

We typically respond within 24 hours. Complex matters may take up to 30 business days.

Frequently Asked Questions

Privacy Policy FAQs

No, MealBet never sells your personal data to third parties. Our MealBet Privacy Policy is completely clear on this. While limited data may be shared with trusted partners for payment processing and KYC verification, this is never done for the purpose of selling your information.

Yes, you can request deletion of your data at any time. Please note, however, that we are legally required to retain certain information (such as transaction history and KYC documents) for a specified period. To submit a request, please contact our support team.

No. Under the MealBet Privacy Policy, we never store full payment card numbers or bank passwords. For bKash or Nagad, only the account number is used to complete transactions and is stored in encrypted form with the highest level of security.

The Privacy Policy may be updated due to changes in our services, new legal requirements, or technological developments. We will notify you by email or platform notification before any significant changes take effect. The date of the latest update is always shown at the top of this page.

Every promotional email includes an "Unsubscribe" link at the bottom — clicking it will stop all marketing emails. You can also update your notification preferences directly in your account settings. Neither action will affect your account or any of our services.

In the event of a security breach, MealBet will act immediately to limit any damage and notify affected users within the timeframe required by law. Where necessary, guidance on changing passwords and additional security measures will be provided.
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